Order processing typically take about 1 business day.
Customers will expect a tracking number once a shipping label is created. If you have not received a tracking number after 72 hours, please contact us at contact@neuronmocap.com
There are circumstances in which orders are delayed due to security reasons that may arise. Orders can also be delayed if the shipping address are not provided correctly.
Customers can experience delays in shipment due to duty and tax fees that may need to be paid. If your shipment is destined to a location that is outside of the US, we urge you to keep your tracking number handy and follow-up on the status daily with the courier.